Some instructors use a whiteboard during live lectures. The whiteboard is designed to be readable in the small video window. And after the instructor saves it, the whiteboard is available for download at full size. To do this, select "Whiteboard Dumps" from the help button drop-down list. Then right-click the mouse on the whiteboard and select 'refresh' or 'reload' to make sure you have the newest whiteboard.
While watching archived videos, you can access the saved whiteboards by selecting "Whiteboard Dumps" from the help button drop-down list. This will open a list of available whiteboards, if any.
If you have trouble with whiteboards that you cannot resolve, try reaching the instructor through the chat box. If that does not work, the classroom phone number is (850) 410-6656